What if I do not have a referral?

We can assist you in obtaining a referral from your physician, but direct access for physical therapy may eliminate this step.  We are always able to evaluate you without a referral regardless of your insurance, or if you are seeing an occupational or a physical therapist.

I go to work early or work late.  Can you accommodate my schedule?

We accommodate patients’ schedules offering early, late, and lunchtime appointments. 

How quickly can I begin therapy once the referral is received?

Therapy is typically initiated within 24-48 hours after receiving the referral.  (Fax # 225-926-2470)

How will my physician know how I am doing in therapy?

We feel strongly that therapist and physician communication is vital to achieve the best outcome in therapy.  The prescribing physician receives a copy of the evaluation and progress notes as appropriate.  Attendance of follow–up visits with the prescribing physician is strongly encouraged.

What should I wear to my appointment?

Comfortable clothing is key! If your appointment is during work hours, you can bring clothing with you and change at the facility.

How long do therapy sessions last?

Appointments typically last around 60 minutes, but can vary based on individual needs.

How many visits will I need?

This will vary based on your diagnosis and the severity of your condition. Your therapist will be able to talk with you about their expectations based on how your symptoms present and using their knowledge and experience, but feel free to engage them with your questions at any time!

What are my insurance benefits?

We have verified your therapy benefits to the best of our ability by phone and/or website, but this is not a guarantee of payment by your insurance company. We recommend you call the phone number on your insurance card and confirm our findings, as you are responsible for all charges your insurance company assigns to you.

What if my insurance changes?

You must notify us immediately if your coverage changes. All insurance companies have different requirements, and we need to know those requirements prior to visits in order to be compliant. There is no database that we can access that tells us your current insurance company, so any changes are your responsibility.